How do I create a support ticket in FortiPanel?

Introduction

Do you have a question or need help with something in FortiPanel? You can easily create a support ticket directly from your dashboard.

Create a new ticket

1. Log in to FortiPanel.
2. Go to the menu on the left-hand side of your dashboard.
3. At the bottom of the menu, click Tickets.
4. Click New Ticket.
5. Fill in the required information and describe your question or issue.
6. Submit the ticket.

Your ticket will be received by our support team and will be handled as soon as possible.

How will I know when my ticket has been handled?

You can follow the status and responses to your ticket through the ticket section in your FortiPanel dashboard.

Tip: When creating a ticket, provide as much relevant information as possible. This helps our support team handle your request more quickly.